At Sabika, we take your privacy seriously. This policy explains how we collect, use, and protect your personal information.
Please review it to understand how we handle your data.If you have any questions or concerns,
don’t hesitate to contact us.
Last Update: 26/04/2025
Sabika manage the collection, use, and security of your personal information according to our Privacy Policy, incorporated herein by reference. By using this Platform, you consent to our collection and use of your personal information as set forth in the Privacy Policy. 22.2. At times sabika may need to send you communications related to the Platform or the Products and/or the Services. Such communications are considered part of the provision of Products and/or the Services, and you may not be able to opt out of receiving them. 22.3. Sabika reserve the right to access and disclose the information and User Content you submit to the Platform if required to do so by law or if sabika have a reasonable, good-faith belief that doing so is necessary for (i) responding to requests for customer service, (ii) addressing fraud, security, or technical issues, (iii) protecting the rights, property, and safety of Sabika, its users, and the public, (iv) responding to legal claims and processes, or (v) enforcing these Terms, including investigating potential violations.
Sabika’s Rights and Ownership Unless otherwise stated, Sabika and its permitted licensors own all intellectual property rights in the Platform and its contents, excluding User Content. These rights include, but are not limited to, ownership of all text, graphics, images, logos, copyrighted material, trademarks, patents, software, and other distinctive brand features displayed on the Platform or Services, including the compilation of any of the foregoing items. Except for the limited rights granted by these Terms, neither these Terms nor your use or access to the Platform give you or any third party any intellectual property rights. Sabika reserve all rights not explicitly granted by these Terms, which do not grant any implied licenses. All copyrights, trademarks, and other intellectual property notices on the Platform or Products must be retained on all copies thereof. You may not publish, reverse engineer, modify, distribute, transmit, sell, create derivative or plagiaristic works of, or use or exploit for any commercial reason, whether in whole or in part, any of the content on the Platform or Services other than your own User Content without our express prior written consent or the consent of any third-party owners of the content. Platform content is not for resale under any circumstances.
Sabika expect you to respect the intellectual property rights of others when using the Platform and the Services. Sabika will respond to any notices of copyright infringement that sabika receive that comply with applicable law, please provide us with the following information: (a) A physical or electronic signature of the copyright owner or a person authorized to act on their behalf; (b) identification of the copyrighted work or works claimed to have been infringed; (c) identification of the material that is claimed to be infringing or to be the subject of infringing activity and that is to be removed or access to which is to be disabled, and information reasonably sufficient to permit us to locate the material; (d) your contact information, including your address, telephone number, and an email address, if available; (e) a statement by you that you have a good-faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law; and (f) a statement that the information in the notification is accurate, and, under penalty of perjury, that you are authorized to act on behalf of the copyright owner. Sabika may remove any content that is alleged to be infringing at our sole discretion without prior notice and without liability to you. Sabika also reserve the right to take other appropriate action against infringers, such as terminating the user's account if the user is determined to be a repeat infringer. Please send any notice of alleged copyright infringement to our designated email address:[contact@sabika.app]
Sabika use subcontractors to help us to provide some of our Services for you. Sabika may at any time subcontract any part, or all of our business or the Services. Our subcontractors may subcontractor any or all of their obligations and duties to other subcontractors. Sabika may also at any time change our subcontractors, including those who directly provide any Services to you.
Sabika aim to present complete and accurate information on our Platform about the Services. The information on our Platform may sometimes not be complete or accurate. Sabika may correct or change any information for the Services requested by you at any time before sabika accept your order. If sabika need to make modifications or changes, sabika will tell you so you can decide whether to withdraw your order or confirm it.
Unless sabika make a change under section 26 above, prices of our Products and Services as stated in the order are as shown on our Platform.
By using our Platform and obtaining our Services you hereby acknowledge that our Services are subject to market changes or risks. These market changes or risks arise from various factors including, but not limited to, fluctuations in economic conditions, changes in interest rates, geopolitical events, and shifts in market sentiment. Such factors can cause volatility in the financial markets, leading to potential decreases in the value of your Products. Meaning that your 13 purchased Products may be subject to changes regarding their already purchased value until the date and time of receipt of any purchased Products.
In light of the above, sabika expressly disclaim any responsibility for any losses that you may incur as a result of your Products. By continuing to use our Services, you acknowledge and accept that our Products involves risks, including the potential loss of the value of the Products, and agree that sabika shall not be held liable for any financial losses you may experience.
In case there is any change to the details that sabika required you to provide for us to set you up as a User, you must notify us of the changes. If you do not do so sabika will have the right to suspend or refuse the provision of Services and may be entitled to terminate pending purchase transactions of the Products or Services. Sabika may at our absolute discretion treat it as an event of default.
Sabika will charge and collect from you, and you must pay, value added tax at the rate applicable to the purchase of the Products and Services according to the applicable laws in Egypt.
You have the right to request the erasure and deletion of your account on the Platform. This process will remove all personal data and purchase records associated with your account. Please note that account deletion is irreversible and will permanently remove your access to the Services.
Upon receipt of your request to erase the account, all pending expenses or fees due to us by you shall be primarily settled by you in order for us to proceed with the erasure and deletion of your account on the Platform.
You acknowledge that your account will not be deleted or erased as long as you have not sold your Ingots through the Platform.
Sabika will provide you with a detailed statement of your account status, including any remaining expenses, fees, and necessary steps to clear any outstanding liabilities. It is essential that you review this information and confirm the settlement to proceed with the account deletion process.
Once all financial matters are resolved and your account balance is confirmed to be zero and your Ingots have been sold, your account may only be permanently deleted by then. You will receive final confirmation of the account deletion on the email that you have registered with.
Please ensure that you have securely backed up any information you may need in the future, as once the account is deleted, it will not be possible to recover any data or purchase records.
This section only applies to the maximum extent permitted by applicable law. The Platform is provided to you on an "as-is" and "as available" basis, without any representations or warranties with regard to the content provided on the Platform. Sabika, our subsidiaries, officers, directors, shareholders, employees, contractors, affiliates, partners, suppliers, agents, and licensors expressly disclaim any and all warranties and conditions of any kind, whether express, implied, or statutory, including all warranties or conditions of merchantability, fitness for a particular purpose, title, quiet enjoyment, accuracy, or non-infringement. This includes, without limitation to the foregoing, no warranty that the Platform, its content, or the Services will be constantly available or available at all, uninterrupted, useful, true, accurate, non-misleading, timely, reliable, complete, error-free, free of omissions, secure, free of viruses or other harmful code, legal, or safe. No information, whether oral or written, obtained from us or through the Platform or Services will create any warranty not expressly made herein.
Your use of this Platform and the Services is at your sole risk and sabika assume no responsibility for harm to your computer system, loss of data, the deletion of information you transmit on the Platform, or the deletion or failure to store or transmit user content or personalization settings that may result from your access to or use of the Platform and Services. You hereby waive any and all claims and causes of action that may cause damage to your computer or internet access.
This Platform and its contents are provided for informational purposes only. Nothing on this Platform constitutes, is meant to constitute, or may be used as advice of any kind, including, but not limited to financial (including trading or investment purposes) advice. Sabika encourage you to consult the appropriate professional should you require legal, financial, or other professional advice.
Sabika operates its Services in alignment with generally recognized principles of Islamic finance and Sharia'a. Sabika have taken steps to ensure that our trading and business practices adhere to these principles as interpreted by our advisors. However, Sabika does not provide any express or implied guarantees that all aspects of its operations will be fully compliant with the interpretations of all Sharia'a scholars or schools of thought.
While Sabika strive to maintain compliance, you are advised to consult your own religious or financial advisors to ensure that engaging in transactions through our Platform aligns with their specific understanding of Sharia’a. Sabika will not be held liable for any religious or ethical consequences arising from the use of our Platform, and any decisions made regarding such compliance remain solely your responsibility.
You understand that fluctuations in foreign exchange (FX) rates may affect the value and cost of your purchases on the Platform. The prices of gold and other commodities on our Platform may be subject to changes due to variations in FX rates. As such, the final amount payable may differ from the originally quoted price at the time of your purchase, depending on the applicable exchange rates at the time of transaction processing.
Sabika is not responsible for any financial losses or changes in value resulting from FX rate fluctuations. Sabika recommend that users regularly monitor exchange rates and consider the potential effects on their transactions when using our Platform.
If applicable law requires any warranties with respect to the Platform, all such warranties are limited in duration to ninety (90) days from the date of first use.
Some jurisdictions do not allow the exclusion of implied warranties, so the above exclusion may not apply to you. some jurisdictions do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you. nothing in this section is intended to limit any rights you may have which may not be lawfully limited.
To the maximum extent permitted by applicable law, Sabika, including its subsidiaries, officers, directors, shareholders, employees, contractors, affiliates, partners, suppliers, agents, and licensors, may not be held liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, good-will, or other intangible losses, resulting from
(i) your access to or use of or inability to access or use the services;
(ii) the cost of procuring substitute goods or services;
(iii) any conduct or content of any third party on the services, including without limitation, any defamatory, offensive, or illegal conduct of other users or third parties;
(iv) any content obtained from the Services;
(v) unauthorized access, use, or alteration of your transmissions or content; or
(vi) other matters related to the Platform or Services. These limitations apply even if Sabika have been expressly advised of the potential loss or liability.
You agree that our affiliates, partners, suppliers, agents, and licensors will have no liability of any kind arising from or relating to your use of the Platform or Services. You further agree not to bring any claim personally against our subsidiaries, officers, directors, shareholders, employees, contractors, agents, affiliates, partners, suppliers, or licensors.
You agree to indemnify, defend, and hold harmless Sabika and its subsidiaries, officers, directors, shareholders, employees, contractors, agents, affiliates, partners, suppliers, and licensors, including, but not limited to, costs and attorney's fees, from any claim or disputes by a third party arising out of your use of the Platform, violation of these Terms, violation of applicable law, or your posting, modifying, or otherwise transmitting User Content through the Platform or Services. We reserve the right, at your expense, to assume exclusive control over the defense of any claim or dispute for which you must indemnify us. You agree to cooperate fully with us in defending such claims or disputes, and you agree not to settle any such claims or disputes without our prior written consent. We will make a reasonable effort to provide you with notice of any such claim or dispute once we receive notice.
In the event you have a dispute arising out of, directly or indirectly, these Terms or your use of the Platform or Services, you hereby release and forever discharge us, including our subsidiaries, 16 officers, employees, directors, shareholders, contractors, agents, affiliates, partners, suppliers, and licensors, from all related claims, actions, demands, disputes, damages, and liabilities, whether past, present, or future.
We may suspend or terminate your access to the Platform at any time and for any reason or no reason at all, with or without notice, at our sole discretion. This may result in deletion of information associated with your account. You may also terminate your account by deactivating it or by submitting a termination request and discontinuing your use of the Services. Your account may be deactivated if it experiences a prolonged period of inactivity. Your User Content may also be deleted in the event your access is terminated. Where applicable, all rights and responsibilities of the parties under these Terms will survive the termination of these Terms, including, without limitation, intellectual property ownership, warranties, disclaimers, and limitations of liability.
We may modify or update these Terms from time to time at our sole discretion. All updates will be effective from the time and date that they are posted. We recommend checking this page regularly for any updates. Your continued use of the Platform and Services signifies your acceptance of the updates that occur. We may send you notice of updates to these Terms, including, but not limited to, by email, posting on the Platform, or other reasonable means.
Should you breach these Terms, we may take any and all actions we deem appropriate in our sole discretion under the circumstances, including, but not limited to, suspending, blocking, or terminating your access to the Platform and Services and your account. We may also choose to remove your User Content
Entire Agreement
These Terms and our Privacy Policy represent the entire and exclusive agreement between you and Sabika regarding your use of the Platform and Services, superseding and replacing all previous agreements. You may also be subject to additional terms and conditions or separate agreements regarding specific Services we provide, partner or affiliate services, use of Third-Party Resources, or any purchases you may make through the Platform. In the event that these Terms are translated into other languages and there is a discrepancy between the two language versions, the English language version will prevail in all cases to the extent that such discrepancy is the result of an error in translation.
Our failure to enforce any right or provision of these Terms will not operate as a waiver of such right or provision. If any provision of these Terms or the application thereof is held to be invalid or unenforceable for any reason and to any extent, that provision will be considered removed from these Terms; however, the remaining provisions will continue to be valid and enforceable according to the intentions of the parties and to the maximum extent permitted by law. If it is held that any provision of these Terms is invalid or unenforceable, but that by limiting such provision it would become valid and enforceable, then such provision will be deemed to be written, construed, and enforced as so limited.
Your rights and obligations under these Terms, including any accounts, profiles, or personalization settings you may have, may not be assigned, subcontracted, delegated, or otherwise transferred by you without our prior written consent, and any attempt to do so will be null and void. We may freely assign these Terms and our rights and obligations hereunder without notice to you, and these Terms will continue to be binding on assignees.
These terms shall be governed by, and will be construed under, the laws of the Arab Republic of Egypt, without regard to or application of its conflict of law principles or your state or country of residence. All claims, disputes, and legal proceedings related to or arising out of these Terms or your use of the Platform or Services will be brought exclusively to the Egyptian courts, and you hereby consent to and waive any objection of inconvenient forum as to such jurisdiction.
The rights of all parties under these Terms are cumulative and will not be construed as exclusive of each other unless otherwise required by law.
Due to the nature of the Products and our Services, which includes the sale of gold and precious metals, any purchase of the Products on the Platform is final, non-refundable, and not subject to the typical withdrawal period as stated in some consumer protection laws. For the avoidance of doubt, article 13(2)(6) of the executive regulation of the Egyptian consumer protection law no. 181 of 2018 applies to any purchases conducted through the Platform.
Electronic communications occur whenever you use the Platform or Services, you send us emails, we send you emails, and we post notices on the Platform. You consent to receive such electronic communications and agree that the electronic communications, including, without limitation, all notices, terms, disclosures, and agreements, has the same legal effect and satisfy any legal requirement that such communications would satisfy if provided to you in a written hardcopy.
You hereby assign to us all rights in any feedback or complaints you provide us concerning the Platform or Services and agree that we have the right to use and fully exploit all such feedback or complaints in any manner we wish, commercial or otherwise. We will treat all such feedback or complaints as non-confidential and non-proprietary. Do not provide us with any feedback or complaints that you consider confidential or proprietary.
The Sabika app may collect and utilize location data from users for the following purposes:
1. Delivery Requests:
Location data is required to ensure accurate and timely delivery of gold assets when users contact customer support to place delivery-related requests.
2. Area-Specific Offers:
The app may use location data to provide users with exclusive offers and promotions tailored to specific areas or regions.
Sabika is committed to protecting user privacy. All location data is securely stored and used strictly for the purposes outlined above. The data will not be shared with unauthorized third parties.
By using the Sabika app, users agree to the collection and use of their location data as described. Users can manage location permissions through their device settings.
All Notice, communications, suggestions, queries or complaint required to be made under these Terms shall be made via email to[contact@sabika.app]
